zoho.com/survey – create survey forms in Zoho

By Last Updated: March 13, 2025

Zoho Survey is an easy-to-use online tool that lets you create surveys, collect responses, and analyze feedback effectively. Whether you’re gathering customer opinions, conducting market research, or getting employee input, here’s how you can use zoho.com/survey to get started:

  1. Sign Up or Log In
    • Visit zoho.com/survey.
    • If you’re new, click “Sign Up” to create a free Zoho account using your email. If you already have an account, simply log in with your credentials.
  2. Create a New Survey
    • After logging in, you’ll land on the Zoho Survey dashboard.
    • Click the “Create Survey” button.
    • Choose to start from scratch for a blank slate or pick from over 200 pre-made templates to save time.
  3. Add Questions
    • Use the intuitive drag-and-drop builder to add questions.
    • Select from over 25 question types, such as:
      • Multiple-choice (e.g., Yes/No or options A, B, C)
      • Rating scales (e.g., 1-5 stars)
      • Text boxes (for open-ended responses)
    • Customize each question by editing text, options, or making them mandatory.
  4. Design and Customize
    • Personalize your survey’s appearance:
      • Choose a theme from the available options.
      • Add your logo for branding.
      • Adjust colors to match your style or company identity.
    • This ensures your survey looks professional and engaging.
  5. Set Up Logic and Branching
    • Add conditional logic if needed:
      • Show or hide questions based on a respondent’s previous answers.
      • Example: If someone selects “No” to “Do you own a car?” skip car-related questions.
    • This creates a smoother, more relevant experience for respondents.
  6. Preview and Test
    • Click the “Preview” option to see how your survey looks and functions.
    • Test it yourself or send it to a colleague to ensure everything works as intended.
    • Fix any errors or awkward phrasing before going live.
  7. Distribute the Survey
    • Share your survey in multiple ways:
      • Email: Send it directly to your contact list via Zoho Survey.
      • Link: Generate a shareable URL to post anywhere.
      • Embed: Add it to your website.
      • Social Media: Share it on platforms like Twitter or Facebook.
    • Pick the method that best reaches your audience.
  8. Collect Responses
    • As people respond, track submissions in real-time on the Zoho Survey dashboard.
    • See how many have answered and monitor progress easily.
  9. Analyze Data
    • Use the built-in reporting tools to review results:
      • View charts (e.g., pie or bar graphs) and graphs for visual insights.
      • Access detailed reports to spot trends or key findings.
    • This helps you understand your data quickly and clearly.
  10. Export and Share Results
    • Export your data for deeper analysis:
      • Download as CSV or XLS files to use in tools like Excel.
    • Share reports with your team directly from the platform to collaborate on next steps.